컨테이너 터미널 비생산성 활동에 관한 연구

Abstract

The container liners have strived in order to survive from persistence crisis by seeking the most efficient vessel operation with different ways such as Merger & Acquisition (M&A), reorganizing the alliance, awarding mega vessel and so on since 2010. On this fierce competition the largest shipping line in Korea, Han-jin Shipping Line, went into receivership and drove the company into bankruptcy.

On the other hand, the larger shipping line which succeed to survive from the game have consistently been forcing the terminal operator to achieve the lower tariff with better service. In order to break through, terminal operators have reinforced investment with improving terminal system and automation with high-tech equipment.

With those tremendous efforts, however, terminal operators are still confronting difficulties including “Non-productive Movement” which is one of the biggest challenge in operation. In this thesis, we verify the definition of non-productive movement, proportion and effect in real operation by analyzing the cases.

To address non-productive movement in operation, we've analyzed A container terminal's actual case. As a result, we could identify that those cases are composed of vessel operation(Loading/unloading), In/outbound operation, other terminal operations and unproductive operation which resulted from terminal structure.

By this research, we could connect the dots that how the unproductive operations account for overall terminal operation and identify opportunities of improvement for service quality and competitiveness of terminal by improving those problems.

However, this thesis aims at justifying the necessity of process improvement for terminal stakeholder such as shipping lines, transportation company and external truck drivers as it's strongly bonded to their benefits as well as terminal operative efficiency improvement provided that terminal's unproductive operation was removed.