한국해양대학교

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AHP를 이용한 우리나라 예선제도 및 서비스 개선 요인 평가에 관한 연구

Title
AHP를 이용한 우리나라 예선제도 및 서비스 개선 요인 평가에 관한 연구
Author(s)
여영헌
Publication Year
2011
Publisher
한국해양대학교
URI
http://kmou.dcollection.net/jsp/common/DcLoOrgPer.jsp?sItemId=000002174162
http://repository.kmou.ac.kr/handle/2014.oak/8113
Abstract
The purpose of this study is to prioritize improvement factors of the tug system and service in terms of the structural problem, operating system and the present condition of the tug at each port in Korea.

It was identified that the tug operating system needs to be mostly improved among the improvement factors of the tug system and the service in Korea. In detail, free contract and rotating system were found to be important factors which need to be improved comparing to other factors such as service quality, tug rules, operating practices of council for tug operation and customer factor.

The service mind of the tug companies was regarded as an important element. And the tug entry system appeared to be an important item. Finally, laws relating to tug business needs to be revised which allow new tug companies enter into the market.

As the result of AHP analysis for tug systems and service improvement factors, some fundamental changes of tug operation systems are urgently needed.
Appears in Collections:
항만물류학과 > Thesis
Files in This Item:
000002174162.pdf Download

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